What's New


Study reveals how physical stores can remain relevant in the digital age

November 20th, 2015

“The study, Alibaba Saves the Store – The Third Wave of Physical Retail, takes a historical look at the evolution of physical retail, examines the significance of each wave and the impact it has on the current state of stores in America.”

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Fall WayfinD Out Now!

October 31st, 2015

WayfinD is a quarterly publication dedicated to the future of consumer culture. Read commentary from our best thinkers based on provocative research findings. Stay informed, inspired and ready for the next challenge. Check out this issue’s feature article: How Healthy Stores Can Alleviate the ‘Choice Dilemma’


Alibaba Saves the Store

October 15th, 2015

The Retail Revolution is here and the rise of e-commerce giants like Alibaba upends the traditional retail model, and demands that retailers make every square foot count–now more than ever.

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CSA Featured Article – Stores: What Now?

September 1st, 2015

How Do We Keep Physical Stores Relevant in the Digital Age?

Read more in the featured article by WD in Chain Store Age magazine.


Summer WayfinD out now!

July 28th, 2015

WayfinD is a quarterly publication dedicated to the future of consumer culture. Read commentary from our best thinkers based on provocative research findings. Stay informed, inspired and ready for the next challenge. Check out this issue’s feature article: Lessons of the Third Wave: The Urban Outfitters Story.


OmniShopper 2015 – July 20-22

June 2nd, 2015

Raj Shroff, Vice President, Brand, Strategy + Design, will be presenting “The New Moment of Truth: The Healthy Epiphany” at the 2015 IIR OmniShopper Conference in Chicago, IL.


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