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Cosi
challenge
Cosi, Inc. is a fast-casual restaurant innovator that offers breakfast, lunch, and dinner at more than 150 locations across 16 states. With an extensive menu, Cosi wanted to simplify operations and improve unit economics.
solution
- "Next generation" restaurant that streamlines food preparation and assembly processes
- Enhancements include a more efficient work line, a table count that ensures maximum seating availability, and a dedicated takeout area
- Separated the order taking and food production processes, reducing service times by more than 2.5 minutes
- Reduced per store startup costs by nearly $200,000 and helped increase average unit volume to $1.6 million.
- 20 Cosi restaurants now employ the more efficient, guest-oriented design
