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Jamba Juice
challenge
Jamba Juice, the leader in made-to-order fruit smoothies, decided to improve its in-store customer experience by developing a new prototype. The retailer asked WD Operations, to improve speed of service and increase labor productivity.
solution
- Completely reengineered the Jamba Juice work line by developing a parallel workflow system
- Collaborated with Jamba Juice's equipment providers to manage the development of several key pieces of equipment that significantly reduced preparation time
- Improved service time by 30%
- After further testing and refinement, all 340 Jamba Juice locations will be retrofitted with the new facilities design
