Dennis Lombardi

Foodservice Industry Consultant

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NRN Special Report: Consumer Picks

Synopsis:
To better understand the elements that comprise that all-powerful dining experience, Nation's Restaurant News and WD Partners developed the Consumer Picks survey, a comprehensive study of customer attitudes culled from 6,800 responses and covering 139 restaurants brands.

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What Fast-Casual and Quick Service Restaurants Can Learn From Each Other

Synopsis:
Fast-casual executives are currently enjoying great success, but will likely encounter scalability issues unless they are able to tighten operations while also preserving the elevated guest experience. And while QSR has mastered scalability, they need to learn about brand from fast-casual.

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Five Critical Areas Impacting Unit-Level Profitability: A Study on Execution

Synopsis:
Research with more than twenty restaurant chains, both full and limited service, defined five areas where most chains are missing significant opportunities to improve their unit economics. This study identifies potential incremental profits from enhanced revenues, higher labor productivity and reduced capital costs that are common in the industry.

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  • Advisory Services

    In addition to speaking, Dennis provides advisory services through WD.

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About WD

WD Partners is a customer experience expert for global food and retail brands. The company helps food and retail brands innovate through strategy, design, architecture & engineering, and implementation services. Its clients include The Home Depot, Frito-Lay, Whole Foods Market, Best Buy, and ExxonMobil. For more information, please visit www.wdpartners.com.