Research + Insights
The only absolutes in the retail landscape — endless churn and change. The only way to thrive amid the upheaval — understand what consumers want or don’t even know they want yet.
We approach consumer research with an ambitious lens. Research and insights teams conduct syndicated studies annually, constantly monitor market shifts with qualitative research, and publish industry analysis regularly. Market intelligence is translated into meaningful experiences within our constantly evolving consumer culture.
Dedicated consumer researchers, immersed in consumer culture and the latest findings in the social sciences, thrive on solving the toughest research questions and helping our clients prepare for what’s next.
It’s time to transform the traditional store and give digital natives what they want in the 21st Century Store.
Are you doing it right?
Retailers are being told they must have an omni-channel plan that stretches across mobile, websites and in stores.
We say that’s BS.
Customers are done waiting
Are you ready to change now?
of consumers said they frequently purchased healthy products
Are you one?
How do we keep physical stores relevant in the digital age?
Find out more about the future of the store
People don't want to go into stores anymore.
How does this affect your business?
want instant ownership.
Learn why it matters.
want BOPIS, rate other in-store tech unappealing.
Find out what people don't want.
of Millennials don't plan, they "just go" to the grocery store.
What do they want when they get there?
173 chains ranked on 10 attributes.
How did your brand fare?
that transcend the generational divide.
Does your brand rank?
want to save money, but young people want more from grocery.
Learn where to invest.
Reverse the 15% decline in center store profits.
There's a "sweet spot" between Fast Casual and Quick Service Restaurants.
Learn how to find it.
How improved unit economics can save chains thousands.
Start saving today.