The Good, the Bad and the Ugly

Modern retail turns into a spaghetti western


In our latest research report, we asked 3,000 consumers if they think your brand “gets” them, or if they don’t care if your brand goes away tomorrow. This study examines the good, the bad and the ugly in the retail marketplace today.

Amazon’s rise has radically altered consumer expectations, but there is finally some good news: our findings suggest aggressive efforts by select brands might finally be paying off, delivering a competitive edge for those willing to innovate and fight.

Learn more about how brands can make big, bold decisions. It’s time to transform the customer experience and give digital natives what they want.

Fill out the form to receive a free copy once the paper is released. You heard that right—FREE.

Download the PDF

Please fill out the form below to be notified when your FREE copy of The Good, the Bad and the Ugly is available to download.













Download the report teaser »