Challenge

Pottery Barn, a leader in quality home furnishings, prides themselves on their commitment to quality and exceptional customer service. In an effort to extend that heightened service philosophy to their web/mobile offering, Pottery Barn approached WD Partners to design interactive tools that provide their customers with an intuitive online experience that simplifies and inspires.

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Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn
Pottery Barn

Solution

  • Developed user-focused communication strategy and information architecture.
  • Designed and optimized new bridal registry, place-setting and custom bedding tools to provide better decision support and product narrowing capabilities.
  • Intuitive design makes content more approachable and easy to digest.

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