Health Anywhere

CareDirect

What did we do?

Reimagined the consumer and provider experience and improved the scalability of CareDirect’s assisted telehealth solution called Optimized CareSpace

Performed research to understand perspectives of consumers, key personnel and physicians

Developed personas and defined experience strategies for key audiences

Redesigned and rebranded the Consumer and Provider experiences

Overhauled form factor designs to communicate a more approachable, connected, and expert service


Strategy

Created a consumer-driven, and practitioner-enabled experience to promote ease of use, comfort and assistance.

Optimized Care Network
Optimized Care Network
Optimized Care Network
Optimized Care Network