Open Contact Menu Talk with us!

Fred Meyer

post

With rising costs and increasing complexity, superstore labor has never mattered more. We partnered with Fred Meyer to analyze how work was truly deployed—uncovering real requirements and opportunities to improve productivity and service.

Wawa

post

Wawa wanted to innovate its foodservice operations while preserving the guest experience that built its cult following. We reimagined the operating model to function more like a QSR or fast-casual brand—pairing a newly updated store design with an optimized kitchen—to create a scalable system that improved efficiency and significantly boosted sales.

Nike

post

Nike Store Operations needed a more efficient way to manage day-to-day processes across its global fleet. Hundreds of outdated training modules and inconsistent documents were slowing store teams down. Together, we overhauled the system—developing a standardized, scalable operations manual that drives clarity, consistency, and growth across every location.

Shake Shack

post

As Shake Shack grew from a NYC cult favorite into a global brand, the challenge was scaling with intention while preserving its craveable charm. Together we introduced new formats—from flagship stores to frictionless drive-thrus—that elevated operations and created community-focused experiences, proving that scale and soul can grow side by side.