Expertise

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  Strategy & Insights

  We walk all the miles in your shoes.

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  Design

  Experiences that make your competitors jealous.

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  Operations

  Creating well-oiled machines that thrive.

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  Digital

  Seamlessly fitting into the lives of your consumers.

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  Architecture & Engineering

  Innovation at scale—it’s what we do.

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Some of Our Work

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  Shake Shack

  Scaling a national brand at a local level while bringing innovative experiences based on evolving customer demands

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• Health+Wellness

  CVS

  Reinventing categories and changing the game for customers.

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  The Home Depot

  Leveraged an agile and multi-departmental approach to evolve the in-store experience for professional doers and DIYers alike

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  7-Eleven

  Repositioned 7-Eleven stores to better capture millennial demographics.

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  EchoPark Automotive

  Reinventing the Way Consumers Shop for Used Cars.

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  IKEA

  Put the value in value engineering in the big blue box.

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From Our Experts

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  The Emergence of Fast Fill Commerce

  Are “Dark Stores” the store of the future? Our research indicates the answer is an unequivocal sometimes. But for starters, the lexicon is all wrong.

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  WDCast: Q+A With WD’s Joanne Heyob

  Issue 53: What better way to discuss the latest drive-thru research than to invite the expert herself on to an episode of WDCast?! Drum roll please... we introduce SVP of Operations Strategy & Design at WD, Joanne Heyob.

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  The Store of the Future is Not a Store

  People don’t have to go to stores anymore, they have to want to go to stores.

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• Health+Wellness

  Scaling for Dental Office Growth

  ncreasingly, customers want dental care providers to offer an experience much more like retail, one that recognizes them as savvy consumers who have choices and power.

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  Drive-thru Break-Through

  Recently, 3 story drive-under, AI operated, robot delivery, mega drive-thrus popped up all around the US. At last, some innovation. We think?? But our question (always) is, what does the consumer want from a drive-thru in this age of constant change??

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  EVP, Creative at WD Partners, Jay Highland: A Creative Catalyst

  Activating ideas, experiencing spaces, imagining the new, and pushing innovative solutions partially covers a day in the life of a creative. Brands are constantly facing new challenges given a hybrid environment and a changed (but not dead) retail world.

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