As Jollibee expanded across the U.S., the focus was clear: lower build and operating costs without compromising the guest experience. We partnered with the brand to assess operations, design a scalable back-of-house prototype, and create standards that could be rolled out consistently across the growing fleet.
Industrial Engineering Services
Fred Meyer
postWith rising costs and increasing complexity, superstore labor has never mattered more. We partnered with Fred Meyer to analyze how work was truly deployed—uncovering real requirements and opportunities to improve productivity and service.
Buc-ee’s
postBuc-ee’s operates at a scale few brands can match, where the kitchen is a core driver of speed, consistency, and the overall guest experience. As the brand expanded into new formats, we reengineered kitchen design and execution to maximize labor productivity, increase throughput, and improve speed of service across every location.
Wawa
postWawa wanted to innovate its foodservice operations while preserving the guest experience that built its cult following. We reimagined the operating model to function more like a QSR or fast-casual brand—pairing a newly updated store design with an optimized kitchen—to create a scalable system that improved efficiency and significantly boosted sales.
Tropical Smoothie Cafe
postTropical Smoothie Cafe needed to increase service speed, reduce labor inefficiencies, and standardize layouts to keep pace with rapid growth. We were brought in to reimagine the production area—designing a single scalable layout that delivers faster service and consistent guest experiences across all formats.
Nike
postNike Store Operations needed a more efficient way to manage day-to-day processes across its global fleet. Hundreds of outdated training modules and inconsistent documents were slowing store teams down. Together, we overhauled the system—developing a standardized, scalable operations manual that drives clarity, consistency, and growth across every location.
Meijer
postAs a leader in the Midwest grocery market, Meijer set out to refresh its “Main Street” design and strengthen brand connection across every trip type. Through strategy, design, operations, and architecture, we created a customer-first experience that balances inspiration with convenience—bringing Meijer’s community-driven values to life in every aisle.
Harbor Freight
postHarbor Freight Tools partnered with us to sharpen how their stores operate day-to-day. By observing processes, testing against labor standards, and identifying efficiencies, we delivered solutions that strengthened compliance, streamlined operations, and improved productivity at scale.
CVS
postCVS set out to transform from a prescription-focused retailer into a holistic health destination. We led this evolution from strategy through large-scale execution—leveraging deep consumer insights and end-to-end design to reimagine the CVS experience and create spaces that empower people to take control of their health journey.