Fresh Thinking on Ambulatory Experiences
A Conversation with WD’s Dan Stanek and Banner Health’s Brian Standage
Estimated Read Time: 1 minute
Estimated Watch Time: 30 minutes
In their presentation at HealthSpaces, the leader of WD’s Health + Wellness Practice, Dan Stanek, and CEO of Banner Health Retail Services, Brian Standage, explore how ambulatory and outpatient environments can be transformed by adopting strategies from the retail sector.
They argue that by blending retail principles with healthcare, healthcare practices can innovate and set new standards in the industry, redesigning the patient experience to focus on understanding consumer needs and creating a patient-centered environment.
Watch the full video below to learn more about trends in the healthcare industry, how to position your practice as patient-centered, and the power of these transformative strategies.
About Wayfind
Wayfind—the WD blog—is designed to be your beacon in this rapidly evolving world. In these short, thought-provoking reads, you'll discover insights into the minds of your consumers and be inspired to go out into the world to create your own extraordinary experiences.
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