What's New


Omni-Channel is BS – It’s About Doing the Right Thing

March 23rd, 2017

When it comes to creating an experience that today’s consumers crave, it is so much more than integrating digital technologies online or in-store. There needs to be a renewed focus on understanding the core customer and creating a brand ecosystem before blindly utilizing omni-channel tactics that may or may not be a good fit.


Spring WayfinD Out Now!

March 22nd, 2017

WayfinD is a quarterly publication dedicated to the future of consumer culture. Read commentary from our best thinkers based on provocative research findings. Stay informed, inspired and ready for the next challenge. Check out this issue’s feature article: Omni-Channel is BS.


GlobalShop 2017 – March 28-30

February 27th, 2017

GlobalShop, the only trade show that combines retail design, merchandising, shopper-facing technology & marketing. GlobalShop brings together the retail world’s top influencers under one roof.


Winter WayfinD Out Now!

January 25th, 2017

WayfinD is a quarterly publication dedicated to the future of consumer culture. Read commentary from our best thinkers based on provocative research findings. Stay informed, inspired and ready for the next challenge. Check out this issue’s feature article: The Macy’s Effect.


NRF – Retail’s Big Show 2017 – January 15-17

January 3rd, 2017

Meet the Digital Native Audience (DNA) at the NRF Retail’s Big Show 2017 — the first generation of shoppers in history for whom experience, facilitated by technology, has always been a fact of life. The DNA’s worldview — individualistic, yet always digitally connected and malleable — is fundamentally different from previous generations.


Fall WayfinD Out Now!

October 27th, 2016

WayfinD is a quarterly publication dedicated to the future of consumer culture. Read commentary from our best thinkers based on provocative research findings. Stay informed, inspired and ready for the next challenge. Check out this issue’s feature article: Ode to Retail: Death of the Traditional Mall.


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