Way More Than a Drugstore
What did we do?
Reinventing categories and changing the game for customers
Developed BeautyIRL, the evolution of the drugstore beauty experience
Helped expand healthcare services by bringing strategy, insights and design to CVS in the form of HealthHUB
Providing on-site partnership through a dedicated PMO staffing program
There’s no getting rid of those long receipts
- Strategy & Insights
- Research & Insights
- Brand Communications & Visual Merchandising
- Brand Architecture & Positioning
- Brand Strategy & Expression
- Innovation & Experience Design
- Innovation Workshops & Visioning
- 3D Visualization
- 3D Renderings & Animations
- Digital Experience Development
- Execution
- Business Analysis & Labor Assessment
- Content Creation & Experience Design
- Application Design & Development
- Digital Signage & Wayfinding
- Motion Graphics
- Consulting
- Embedded Resources
- Architecture & Engineering
- Lighting & Fixture Design
- Programming, Space, & Store Planning
- Field Services: Survey, Permitting, & Construction
- Procurement/Vendor Management
- Program Management
Services
Strategy
Used an agile and parallel approach to guide the entire CVS team through the journey from start to finish, giving them a clear understanding of their customer
Design
Solved pain points via smart design, using insights from the customer as the guide
Digital
Incorporated digital signage to help enhance the Glamsquad in-store experience
Architecture & Engineering
Strengthened our partnership and collaborative work by adding a team fully dedicated to roll-outs on-site at their headquarters in Rhode Island
Share
More from WD
-
HealthWellnessRestoring Humanity to Healthcare: A Conversation with the CEO of Iora Health
Issue 49: Cramming in patients, barely having time to eat lunch, spending hours at the end of the day writing notes from visits, and so many billing codes. This is not why Rushika Fernandopulle became a doctor.Wayfind -
What Concept Would Increase Your Visitation to a Mall?
Issue 48: Digital has officially dominated. If you have been with us throughout the past few years, you know that we have been following the state of physical retail in the face of an e-commerce explosion.Wayfind -
HealthWellnessHealthcare: Who Survives?
Primary care, urgent care and retail clinics are on notice.White Papers