WDCast
WD Partners, Dan Stanek; Healthcare: Who Survives
What does the routine healthcare picture look like today and how different might it look in the future? WD talked with more than 2,600 healthcare decision makers to find out how they make decisions, what their preferences are and what needs to change in the industry. Lee Peterson & Dan Stanek discuss trends and the results of our research in this week’s episode.
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CareDirect
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OhioHealth, Sara Saldoff; So Much Low Hanging Fruit
Every other industry is built around the customer’s needs…except healthcare. Traditionally, the healthcare experience has been centered around the physician. When in reality, the experience should be created with the customer’s needs first (note the customer isn’t always the patient).WDCast