We Echo That

EchoPark Automotive

What did we do?

Revolutionized the used car buying experience

Conducted extensive customer research in order to understand the customers mindset and build an omnichannel experience that fits their needs

Designed a space and experience that seamlessly incorporated technology while building trust with the customer

Built the brand and the dealership from the ground up, creating a kit of parts in order to scale across the country

No cheesy plaid jackets allowed


Strategy

Turned the category on its head by putting the customer first

Digital

Leveraged technology to create a frictionless shopping experience that put the customer in charge

Architecture & Engineering

Produced a store playbook that reduced development time, streamlined brand standards, and created efficiency when adapting to site specific requirements

For more information on EchoPark visit www.echopark.com