5 Ways Healthcare is Changing Forever
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Healthcare, you’ve held off change as long as you possibly could. You kept patient records on paper in filing cabinets. You made patients wait months to get an appointment. Once they secured that coveted appointment, you made them wait forever in a boring, beige waiting room. There were very few ways for patients to get the care they needed, so you controlled everything and you weren’t too worried about a complete customer experience.
Well, healthcare, you had your run. Change is here, and healthcare will never be the same.