During the pandemic, restaurants entered a period of intense uncertainty and near-collapse that forced them to rapidly adapt. In 2020 alone, the National Restaurant Association (NRA) reported that restaurant industry sales were down $240 billion from projected sales pre-pandemic and it wasn’t rare to see your local restaurants boarding up their doors. Restaurants responded to […]
Vertical: Convenience
Follow the Yellow Brick Road to an Immersive Experience
The spinning and shaking have stopped. After hanging on for dear life, the house has finally settled, bringing a serene calmness to everything. You feel okay, but something is… different. You get yourself up, gather your belongings, and head for the door. As you peer outside for the first time in a while, your eyes […]
Convenience Stores in the Bullseye
From the get go (pun intended) it was clear that for retailers, COVID-19 was an accelerator of the accelerated. BOPIS, delivery, e-commerce, all driven by consumer choice, were overwhelming the boardrooms across the globe, and especially here in the U.S. Our recent survey of over 2,500 consumers showed that: For the most part, where were […]