There’s a pattern we’ve noticed in the conversations happening at the highest levels of retail, foodservice, and commercial construction right now. The brands winning on speed, cost efficiency, and consistency aren’t asking “how do we cut corners?” They’re asking smarter questions — about systems, data, and process — earlier in the lifecycle than most teams […]
Becoming the Builders of Digital Infrastructure
wayfindYou’ve probably seen it happen. A project wraps up, the models are handed off…and then the data disappears. Not literally, but functionally. It gets locked inside drawings, stranded in systems that don’t talk to each other, or simply recreated from scratch by the next team downstream. All that careful work, duplicated or discarded. This is […]
Fred Meyer
postWith rising costs and increasing complexity, superstore labor has never mattered more. We partnered with Fred Meyer to analyze how work was truly deployed—uncovering real requirements and opportunities to improve productivity and service.
Petsense
postPetsense was refining its prototype and planning remodels, but inconsistent layouts and front-of-store congestion were limiting flow, dwell time, and merchandising performance. We partnered to develop a more efficient, standardized store model that works for both customers and teams.
Beyond Experience: Why Retail Needs a PLUS
wayfindWe’re witnessing a global revolution as brands are reimagining physical spaces in order to build brand love. Leading brands recognize the evolving relationships with consumers and have shifted beyond just selling products. They’re creating movement, fostering community, and immersing shoppers in new forms of brand storytelling and interaction – experiences that evoke true emotion and […]
Sam’s Club
postSam’s Club partnered with WD to create accurate as-built models across more than 600 locations—despite limited existing documentation. What began as a scanning and modeling effort evolved into a scalable digital foundation supporting remodel programs and a future-ready digital twin system.
Beyond 3D: How Digital Twins Turn Physical Asset Data into Retail Intelligence
wayfindAt a recent RetailSpaces’ retreat, WD’s Vice President Bianca Doerschlag delivered one of the most forward-leaning sessions of the event: a forward-looking breakdown of how smarter data collection is reshaping the way retailers plan, design, build, and manage their spaces — long before a single piece of drywall goes up. For many in the industry, […]
Retail Is the New Ride: Designing Guest Experiences That Convert
wayfindRetail inside attractions is no longer a support function—it’s a headline act. As guest expectations rise and attention spans shrink, the most successful brands are rethinking retail as something closer to entertainment, storytelling, and participation than simple point-of-sale. In our recent IAAPA webinar, we explored how the lines between attractions, retail, and culture are dissolving—and […]
Walmart Remodels
postFaced with the challenge of executing remodels faster and more consistently than ever before, Walmart partnered with us to reinvent the process from the ground up. Legacy documentation and workflows were replaced with new digital tools, refined standards, and a collaborative framework—cutting remodel timelines from 220 days to just 128 days.
The Home Depot
postFor more than 25 years, we've partnered with The Home Depot—supporting everything from expanded hardware aisles to pro-driven services and improved in-store experiences. As growth accelerated, we helped build a multi-disciplinary partnership designed to match the brand’s pace, scale, and commitment to helping doers get more done.
Walmart Fire Protection
postWalmart was facing widespread corrosion and leaks in fire sprinkler systems across its national fleet. We built a scalable program to identify failing infrastructure, prioritize replacements, and restore safety—all while keeping stores open and compliant across diverse jurisdictions.
Walmart Total Health Access
postWalmart Canada set out to redefine health and wellness by transforming a shopping trip into holistic care. The result was Walmart Total Health Access—a centralized hub that combines pharmacy, medical, vision, dental, and community services into one seamless, accessible space.
Rebel
postRebel set out to elevate its position as Australia’s leading sports retailer by creating an immersive flagship in Melbourne that celebrates movement and inclusivity. Together, we designed a destination that fuses sport, culture, and community—transforming shopping into an experience that inspires every athlete to play, move, and belong.
Nike
postNike Store Operations needed a more efficient way to manage day-to-day processes across its global fleet. Hundreds of outdated training modules and inconsistent documents were slowing store teams down. Together, we overhauled the system—developing a standardized, scalable operations manual that drives clarity, consistency, and growth across every location.
Harbor Freight
postHarbor Freight Tools partnered with us to sharpen how their stores operate day-to-day. By observing processes, testing against labor standards, and identifying efficiencies, we delivered solutions that strengthened compliance, streamlined operations, and improved productivity at scale.
EchoPark
postWhen Sonic Automotive set out to reinvent the used car buying experience, they wanted more than a dealership—they wanted a brand that redefined transparency and customer trust. Together, we built EchoPark, a new concept designed to make buying pre-owned cars enjoyable, customer-first, and completely transparent from day one.
Culto
postCulto isn’t just a store—it’s a destination for fútbol fans and players to celebrate their passion for the game. In partnership with Innovasport, we helped launch Culto in the U.S. for the first time, designing immersive retail experiences in Miami and Santa Monica that capture the energy, culture, and emotion of global fútbol ahead of the 2026 FIFA World Cup.
DGX
postTo thrive in dense city environments, Dollar General needed more than a smaller footprint—it needed a new identity. Together, we created DGX, a modern, curated concept built for young professionals, students, and city dwellers seeking fast, easy, and elevated convenience. The result was a format that reimagined what a dollar store could be.
CVS
postCVS set out to transform from a prescription-focused retailer into a holistic health destination. We led this evolution from strategy through large-scale execution—leveraging deep consumer insights and end-to-end design to reimagine the CVS experience and create spaces that empower people to take control of their health journey.
Sensory Storytelling: How Immersive Retail Cuts Through the Noise
wayfindWe’re witnessing a global revolution as brands are reimagining physical spaces in order to build brand love. Leading brands recognize the evolving relationships with consumers and have shifted beyond just selling products. They’re creating movement, fostering community, and immersing shoppers in new forms of brand storytelling and interaction – experiences that evoke true emotion and […]
