Orange Is the New Black

The Home Depot

Strategy

Identified insights about the ways customers shop using the customer journey

The Home Depot Ranked as #3 Good Brand in GBU20 Study
The Home Depot
The Home Depot
The Home Depot
The Home Depot
We've completed over 2,000 projects with The Home Depot since 1999

Operations

In order to fulfill online order pickup quicker, we streamlined BOPIS and added self-service lockers

The Home Depot
The Home Depot
For three years BOPIS has been the #1 choice for the type of retail innovations customers want from retailers