Over 20 Years of Partnering to Get More Done
What did we do?
Leveraged an agile and multi-departmental approach to evolve the in-store experience for professional doers and DIYers alike
Partnered with The Home Depot to create the brand’s Innovation Pilot Store
Designed the store to be used as a prototype for new stores and remodels
Crafted a “total store” plan to allow for more associate assistance and a better shopping experience
Orange aprons assemble!
Solutions
- Strategy & Insights
- Business Consulting
- Research & Insights
- Brand Communications & Visual Merchandising
- Marketing Communications
- Visual Merchandising
- Innovation & Experience Design
- Environments Concept & Schematic Design
- Environments Design Development
- Innovation Workshops & Visioning
- Execution
- Business Analysis & Labor Assessment
- Digital Strategy
- Brand Communications Strategy
- Content Strategy & Communication Architecture
- Digital Integration
- Content Creation & Experience Design
- Content Architecture & Strategy
- Digital Signage & Wayfinding
- Motion Graphics
- UX Design
- 3D Visualization
- 3D Renderings & Animations
- Digital Experience Development
- Extended Reality (VR/AR/MR)
- Architecture & Engineering
- AOR/EOR
- Civil Engineering & Site Development Services
- MEP, Structural, & Fire Protection Engineering
- Programming, Space, & Store Planning
- Prototype Architecture
- Construction Solutions
- Permitting & Planning
- Program Management
Strategy
Identified insights about the ways customers shop using the customer journey
![](/wp-content/uploads/2020/04/Strategy_Home-Depot.jpg)
Design
Leveraged design sprints and rapid innovation and partnered with The Home Depot to update wayfinding and key areas throughout the store to make them even more customer friendly
![We've completed over 2,000 projects with The Home Depot since 1999](/wp-content/uploads/2020/03/the-home-depot-divider-2-final.png)
Operations
Streamlined BOPIS and added self-service lockers to fulfill online order pickup quicker
![](/wp-content/uploads/2020/04/Home-Depot-OPS.jpg)
Digital
Leveraged technology throughout the store redesign to support labor optimization and shopper empowerment
Architecture & Engineering
Scaled the solutions at 1,200 locations throughout the chain
Construction Solutions
Acted as program managers for nearly 180 stores a year, providing cost effective, innovative solutions and overseeing the permitting & planning process for new builds and remodels
![The Home Depot Development Services by WD Partners](/wp-content/uploads/2023/09/DS_The-Home-Depot-2.jpg)