Retail
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How to Save Today’s Mall
The growth of e-commerce sales and the decline of in-store traffic are creating new challenges for traditional malls.Wayfind -
We Told You So: Why Wasn’t the World Ready for BOPIS?
If we had all paid a little more attention to what they were asking for and tested till we got it right, we wouldn't be scrambling around now, creating Franken-Designs for things we all should've done years ago.Wayfind -
The Store of the Future Is Not a Store
Although we've been talking about that statement for quite some time now, this year has really taken it to another level.Wayfind -
Stores as Fulfillment Centers
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The Amazing Evolution of the Retail World
From what we're seeing in our research, humans still love stores. At least some of them, some of the time, and in some of the places. So, not so fast, “New World”, let's not throw stores under the self-driving bus just yet.Point of View -
Jay Highland
EVP, Creative
Jay Highland will focus on elevating creative product on all projects, present and future, fostering talent, and furthering our culture as a brand.Leadership -
Jen Peterson, CEO of Easton Town Center: Back to the Town Center
We invited CEO of Easton Town Center, Jen Peterson, to share how the space has transitioned from a shopping center to a welcoming neighborhood that has something to offer every guestWDCast -
Retail Supernova
The pandemic accelerated everything already in acceleration.White Paper -
Co-founder of Influence Group, Michael Owens: Let’s Talk Spaces
New York native, avid-traveler, co-founder of influence group, and apparently also a natural at podcasting, we introduce to you Michael Owens! Influence group produces invite-only leadership retreats, virtual roundtables and custom content in a variety of industries.WDCast -
Sr. VP of In-Store Environment, Visual Merchandising & House of Sport at DICK’s Sporting Goods, Toni Roeller: Victory in Victor, NY!
The House of Sports – Where DICK’s Sporting Goods turn the “What ifs” into “What is.” What if they have a location that has unique experiences for athletes? What if they have a different service model?WDCast -
Founder & CEO of Tomorrow Retail Consulting, Jordan Berke: Bringing Dark Stores Into the Light
The digital channel and an on-demand retail world are here, front and center. There isn't a retailer out there who doesn't realize that digital retail is one of, if not THE most important element of their future.WDCast -
Sr. Manager of Category Experience Design at Purina, Stephen Wurth: People Don’t want a Quarter Inch Drill
Human Centered Design – type that puppy into google and you’ll get a myriad of definitions and approaches, but this episode’s guest defines it quite simply as using empathy, ideation and experimentation to put the needs of the human (end user) at the center of the problem-solving process.WDCast -
DICK’S Sporting Goods
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Sr. Manager Retail Experience at Hershey, Gina Peterson: Hershey in Her Heart
Here’s some solid career advice: Identify a brand you have a passion for and seek out an opportunity. That’s exactly what our guest Gina Peterson did. Gina has been with Hershey for the last 11 years and to simply say she is passionate about her work is a massive understatement.WDCast -
Malls are on Life Support: Not So Fast
The pandemic has been an accelerator, not a disruptor, especially for physical retail and mall stores. Consumers are now less inclined than ever to shop in person, so what comes next?Point of View -
Retail Futurist & Former Nike Exec, Toby Barnes: Brit-and-Mortar Retail Part 2
We pick up where we left off from our previous episode with Toby Barnes (yes, there was a part 1 episode and yes, you should definitely go back and listen to it if you haven’t already) and Lee Peterson as they discuss the future of retail.WDCast -
Retail Futurist & Former Nike Exec, Toby Barnes: Brit-and-Mortar Retail
Helped launch some of the most innovative Nike concepts and has a British accent? Yes please! Meet Toby Barnes, Retail Futurist and former Nike Exec, in episode one of a two-part series as he discusses the future of retail and stores with Lee Peterson.WDCast -
The North Face
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The Emergence of Fast Fill Commerce
Are “Dark Stores” the store of the future? Our research indicates the answer is an unequivocal sometimes. But for starters, the lexicon is all wrong.Point of View -
Co-Founder and Creative Director at Bonfire Red, Joey Zornes: Tell Me a Digital Story
Businesses are just now realizing the importance of digital, but consumers have known this for a longtime. What was once an afterthought or bolt-on solution for brands, has become the place that people go to first when beginning their buying journey. Even when they don’t know that they actually want to buy something.WDCast -
Digital First – Why It’s Essential
Given the recent past, understand this; "Digital First" is not a buzz term. It's an edict. It's not a website, a department or even eCom. Digital First is how the customer thinks, and subsequently, it must also be how we think. Now. Today.Point of View -
Chief Content Officer at Stylograph, Nita Rollins: The Doctor is In
We haven’t met anyone with a resume like Nita Rollins. She’s a journalist, meets film and art critic, meets marketer, meets critical studies major, meets cultural semiotician and futurist. And a doctor. Did we mention she’s a doctor?!WDCast -
The Store of the Future is Not a Store
People don’t have to go to stores anymore, they have to want to go to stores.White Paper -
Reorganize for the 21st Century
Future growth depends on thinking completely differently.Point of View -
Ex-Walmart Exec & Founder of Tomorrow Retail Consulting, Jordan Berke: Where Digital & Physical Collide
In a mere 8 weeks, we’ve seen a 5-year step change in American’s shopping behavior when it comes to everyday essentials. And it’s not stopping anytime soon.WDCast -
Samsung
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WD Partners, Joanne Heyob: A Game of Operations
Grocery stores have been hard at work figuring out ways to get customers in and out, replenish shelves and keep associates safe. They’ve been able to muscle through it so far, but there are many operational considerations and logistics to finetune including labor, technology and equipment.WDCast -
WD Partners, Jody Wasbro: It’s Not a Straight Line
Circular, back & forth, roundabout and all the ways in between getting to what’s next after all of this won’t be a straight line for many brands. The idea of testing & learning has never been more necessary.WDCast -
Whole Foods, Gabrielle Rosi; A Whole Lotta Love
Whole Foods is known for quality, education and localization and as the Sr. Director of Store Design, Gabby Rosi has played a major role in the customer experience and aesthetic of the brand.WDCast -
WD Partners, Jeff Arps; Your BOPIS Is Showing
If you weren’t implementing BOPIS before this pandemic, you definitely are now! Mostly because you weren’t given a choice;) But that’s okay, because there is no time like the present to learn, adapt and do it all again.WDCast -
HealthWellnessPearle Vision
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IKEA
Put the value in value engineering in the big blue box.Case Study -
WD Partners, Chris Doerschlag; Leave the Ego at the Door
The man, the myth, the legend. We may be biased, but our special guest this week is our own CEO Chris Doerschlag. Leader of over 400 people, architect by trade, father to 8 kids, son of 2 immigrants, music junkie, and a creative wizard in the kitchen.WDCast -
Joanne Heyob
SVP, Operations Strategy & Design
While throughputs, labor assessments and peak capacity are operations-focused terms, as a speaker, Joanne makes operations easy to understand and delivers insights attendees are excited to bring back to their offices. As SVP, Operations Strategy & Design at WD Partners, Joanne brings 20 years of experience rooted in retail and store operations.Speaker -
Podcast Allies, Elaine Appleton Grant; Reporting for Duty
As one of the thought leaders behind the podcast Business Wars Daily, Elaine Appleton Grant has insight into the trends, technology, opportunities and threats impacting our world today.WDCast -
Sunil Punjani
Executive Vice President
Sunil is a senior executive with over 2 decades of global experience skilled to strategize, grow and deliver expectations across various geographies and sectors within the retail industry.Leadership -
Mike Corbett
Executive Vice President
With over 20 years of experience in leading retail design and store development programs, Mike is a subject matter expert in Project Management and Operations, and is responsible for the integration of WD Partners end-to-end solutions from Strategy & Design through Architecture, Engineering and Construction.Leadership -
HealthWellnessMark Bateman
SVP, Business Development
With over 20 years of business development and consulting experience, Mark works with WD’s clients across their businesses to uncover market opportunities, develop strategy and execute ideas.Leadership -
HealthWellnessJody Wasbro
SVP, Strategy & Experience Design
As SVP of Strategy & Experience Design, Jody leads the team in inspiring, guiding and shaping the customer experience.Leadership -
Joanne Heyob
SVP, Operations Strategy & Design
With a proven track record of driving innovative growth strategies for retail brands, she leads WD’s operations team, which is a key component and differentiator in our end-to-end offeringLeadership -
HealthWellnessDan Stanek
Executive Vice President
Innovator, strategist, senior leader and compelling speaker with over 30 years of experience in consumer marketing and customer experience innovation for Fortune 500 companiesLeadership -
Lee Peterson
EVP, Thought Leadership
Lee has more than 30 years of collective experience as a retailer, a strategist, a public speaker and as a leading voice in the future of retailLeadership -
HealthWellnessDan Stanek
Executive Vice President
As a noted authority in consumer trends and consumer behavior, Dan's areas of expertise include experience strategy, brand strategy, market positioning strategy, consumer insights, and new concept development. Dan has over 30 years of experience in consumer marketing and customer experience innovation for Fortune 500 companies.Speaker -
Lee Peterson
EVP, Thought Leadership
Lee has more than 30 years of collective experience as a retailer, a strategist, a public speaker and as a leading voice in the future of retail. He brings an innovative approach to modern retail by understanding cultural trends, consumer demographics, and buying behavior across multiple industries.Speaker -
Walmart
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HealthWellnessCVS
Reinvented categories and changing the game for customers.Case Study -
WD Partners, Joanne Heyob; How to Make It Work, Work, Work, Work, Work
Unless you’ve been living under a rock, you’ve probably used some form of BOPIS (buy online pick-up in store), ship from store or ship to store. Retailers are pulling out all the stops to get goods to their customers on their terms.WDCast -
Amazon Won, Now What?
The battle is over: what can we learn from the victor?White Paper -
Defining the 21st Century Store
The old prototype store model is obsolete. Are you still using this dated approach of one-size fits all? Don’t be stranded with anomaly stores that aren’t scalable.White Paper -
Apocalypse to Relevance
The key to bringing shopping back to life is food.White Paper
